In the light of authentic numbers
Ratings
The numbers speak for themselves
65 reviews
Real opinions, from real people
Text evaluations
75.3% of our guests recommend our hotel
Lars & Mirelle K. | 2024-07
we missed a refrigerator in the room
big compliments to the staff in the restaurant and to the fantastic chef
Respond of the hotel:
Dear Lars & Mirelle, Thank you so much for your kind words! We are thrilled to hear that you had a wonderful dining experience with us and appreciated the efforts of our restaurant staff and the fantastic skills of our chef. We’ll be sure to pass your compliments along to them. We look forward to welcoming you back soon for another delightful meal. Warm regards, Daniel Solyom Hoteldirektor
Christian Z. | 2024-03
Happy repeating customer
Been there, came again, again and again. Lovely for families. Very much appreciate the offers and especially the relaxed atmosphere of the staff towards (sometimes fast and unpredictable) children. Food and kitchen is very good; but used to be excellent some years back.
Respond of the hotel:
Dear Christian, Thank you for your loyalty and for sharing your experiences with us! We are delighted to hear that you and your family continue to enjoy your stays with us. It's wonderful to know that you appreciate our family-friendly environment and the relaxed attitude of our staff towards children. We’re pleased that you find our food and kitchen very good, though we regret to hear that it’s not quite at the excellent level you remember from years past. Your feedback is valuable, and we will strive to bring our culinary offerings back to their former excellence. Thank you once again for your kind words and constructive comments. We look forward to welcoming you and your family back again and again. Best regard, Daniel Solyom Hoteldirektor
Riccardo | 2023-12
Everything was simply perfect
Great cooking, great waiters and great staff overall. A special note of thanks to Bianca, the evening receptionist, who patiently cared for us and answered all of our questions. Best breakfast we ever had in a hotel. The view from the room was also great. The Spa could be improved by adding a hot water & bubbles tub.
Respond of the hotel:
Dear Riccardo, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed our great cooking, attentive waiters, and excellent staff. A special thank you for recognizing Bianca, our evening receptionist. She will be thrilled to know that her patience and care made a positive impact on your stay. It's fantastic to hear that you found our breakfast to be the best you've ever had in a hotel and that you enjoyed the great view from your room. We appreciate your suggestion about adding a hot water and bubbles tub to the Spa. Your feedback is valuable to us, and we will consider this improvement to enhance our guests' experience. We look forward to welcoming you back soon for another wonderful stay. Best regards, Daniel Solyom Hoteldirektor